Successful Planning, Leading, Organizing and Control

Successful Planning, Leading, Organizing and Control

Course Details

Why Attend?

The primary challenge of managers is to get things done effectively and efficiently with and through people. This course introduces the four universal functions of management known as Planning, Organizing, Leading and Controlling (POLC) to help managers in their job. Analyzing and forecasting are also important tools of planning and the course introduces different techniques such as environmental scanning, budgeting, and breakeven analysis. In addition, the course covers basic concepts of project planning such as Work Breakdown Structures (WBS), 'PERT' diagrams, 'Gantt' charts and 'Load' charts.

When major projects or initiatives are launched, changes in the organization are often needed for the project or initiative to succeed. For this purpose, the course also introduces a module on change management and on dealing with resistance to change. In that module, participants will learn the principles of change management and how to implement five managerial activities essential to managing resistance to change.

Course Methodology

This course uses an interactive and cooperative learning methodology by integrating a variety of learning techniques such as lectures, participants-led presentations, individual and group activities and exercises, self assessment tools, role plays, case analysis and video discussions.

Course Objectives
By the end of the course, participants will be able to:
Explain the importance of planning and employing the 'SMART' criteria to objectives setting
Use environmental scanning, budgeting, and breakeven analysis as tools for planning and forecasting
Define projects and apply project management techniques such as 'PERT' diagrams, 'Gantt' charts and 'Load' charts
Recognize the importance of control, and of properly utilizing key performance measures to keep work on track
Assess the impact of organizational change and manage people's resistance to change
Target Audience
Anyone within the organization whether they are staff, department head, manager or supervisor who need to develop their ability to plan, organize, control and achieve their goals and objectives on time and within the expected quality standards.

*Target Competencies
+Proactive planning and scheduling
+Setting objectives
+Critical thinking
+Critical analysis
+Managing projects
+Measuring performance
+Dealing with change

Course Outline

*Foundation of planning
+The functions of management
+Definition of planning
+Elements of planning
Types of plans
Planning in the hierarchy of an organization
Efficiency versus effectiveness
Benefits of planning
Why many managers and supervisors fail to plan
Elements of good plans

*Planning tools and techniques
Analysis of the environment
Forecasting techniques
Definition of benchmarking
The benchmarking process
Allocating resources and budgets
Breakeven analysis
Limitations of breakeven analysis
Project planning and scheduling
Definition of a project
The work breakdown structure
Simple network diagrams
Steps in developing a 'PERT' chart
Forward and backward scheduling
Finding the critical path
Gantt and Load charts
Control and performance measurement
Definition of control
The planning and controlling link
Importance of control
The control process
Measuring: what and how
Sources of information for measuring performance
Managerial decisions in the control process
Organizational performance measures
Feed forward, concurrent and feedback controls
Information controls and balanced scorecards
Contemporary issues in control
Managing and controlling resistance to change
Forces for change
Rate of success in change efforts
Why organizational change fails
The 10 principles of change
Five activities contributing to effective change management
Force field analysis

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